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Privacy notice

This Privacy Notice applies to all personal information we collect or process about you. It sets out how and why we obtain and use your personal information, as well as how we protect it. 
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About us

Gwent Badger Group is a registered charity (England & Wales, number 507651) and Data Controller for the purpose of this privacy notice.

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Our commitment to you

We commit to protecting your personal data and respecting your right to privacy. 

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Why we process personal information

We carry out charitable activities in pursuit of our objectives, such as campaigning, fundraising, educational, and supporter/membership activities. This requires us to process the personal data of the people who wish to engage with us to help further our work to protect badgers.

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Personal information we collect 

Examples of the data we currently collect and process:

  • Name, address, phone number and email address for supporters and members

  • Bank details for people who pay us by Direct Debit

  • Credit/debit card details for people who pay us via credit/debit card for membership subscriptions and/or retail sales

  • Online identifiers, such as IP addresses and cookie identifiers, for visitors to our website in line with any preferences set by visitors for those over and above functional cookies

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made a donation to us (one off or recurring)

  • You have signed a Gift Aid declaration in relation to a donation

  • You have signed up to a membership subscription (one off or recurring)
     

We use the information that you have given us in order to undertake the services or actions you have requested from us. These include:

  • processing and thanking you for your donation (one-off and recurring)

  • processing and managing your membership

  • recognising your digital footprint or identity when using our online services or social media channels

 

Cookies

We may use cookies when you browse our online content, and you are able to choose your preferences for non-essential cookies when you are presented with the pop-up cookie notice. Your selection is remembered for subsequent visits unless you clear your cookies from your device between visits.  Cookies are text files with small pieces of data that are used to identify your computer.

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Legal basis for processing

Data privacy law requires us to have one or more lawful grounds to process your personal information. The following grounds are relevant to our use of your information:

  • Consent - in most cases we will ask for your consent to process your information at the point of collection, for example to contact you by email, text or telephone.

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Sharing data 

We do not sell or otherwise share supporter information outside of Gwent Badger Group.

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How we store your personal information 

Your information is securely stored on our database system which is managed by volunteer staff. We manage this system securely in terms of access, and in accordance with applicable data protection legislation.  
 

How long we keep your information

We hold your personal information on our systems for as long as necessary for the relevant activity. For example we will only keep your data for as long as our relationship with you continues, and for six years from the point the relationship ends (from the end of the financial year of the last financial transaction concerned). HMRC requires us by law to retain financial data for this six year period as a legal obligation. 


After this period we will either delete or anonymise records. We may decide to anonymise them so that we can still perform supporter insight analysis over time for business purposes, but the information is no longer personal to you.


We consider a relationship as no longer active from 24 months from the last interaction (financial and non-financial) or until such time as we are advised that a person is deceased, or that they ask us to stop processing their information.

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Your data protection rights

Under data protection law, you have the right to:

 

  • ask us for copies of your personal information. 

  • ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • ask us to erase your personal information in certain circumstances. 

  • ask us to restrict the processing of your personal information in certain circumstances. 

  • object to the processing of your personal information in certain circumstances.

  • ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
     

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. You can find out more about your rights here https://ico.org.uk/your-data-matters/

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How to complain to us

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact us form.


You can also complain to the ICO if you are unhappy with how we have used your data, but please do contact us first so we can try to resolve the matter directly with you.


The ICO’s address:  

         
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Helpline number: 0303 123 1113

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